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Privacy Policy
Last updated: September 2026
1. Introduction
Microlek Skills Academy ("we", "us", "our") is a subsidiary of Microlek — Electronics and Telecom, headquartered in Pretoria, South Africa. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and applicable international data protection laws. This policy explains how we collect, use, and protect your personal data when you use our platform at academy.microlek.com.
2. Information We Collect
We collect the following personal information when you use our platform:
- Name, email address, and contact number when you register or submit an enquiry form
- Country of residence and training level for course placement purposes
- Payment information processed securely through PayFast, Ozow, PayPal, or Stripe (we do not store card details)
- Course progress, quiz results, and assignment submissions within the learning platform
- Browser and device information collected automatically for platform performance purposes
3. How We Use Your Information
We use your personal information to:
- Process your course enrollment and payment
- Provide access to your enrolled courses, live sessions, and student dashboard
- Issue certificates upon successful course completion
- Respond to your enquiries and provide student support
- Send course-related communications and updates
- Improve our platform and course content
4. Data Sharing
We do not sell your personal information to third parties. We share your data only with service providers necessary to operate our platform, including payment processors (PayFast, Ozow, PayPal, Stripe), video hosting services , and email marketing platforms. All third-party providers are contractually bound to protect your data.
5. Your Rights
Under POPIA and applicable law, you have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at support@microlek.com. We will respond within 30 days.
6. Data Retention
We retain your personal data for as long as you have an active account or as required by law. Certificate records are retained indefinitely to support employer verification requests. You may request deletion of your account and associated data at any time.
7. Cookies
Our platform uses essential cookies to maintain your login session and remember your course progress. We do not use advertising cookies or track you across other websites.
8. Contact
For privacy-related queries, contact us at: support@microlek.comMicrolek — Electronics and Telecom, Pretoria, South Africa